BOOKING SESSIONS:
Sessions are booked for either 30 or 60 minutes each. They can be purchased as a single session, or at a discounted rate for blocks of 4, or as an ongoing monthly subscription. For session blocks, all of the sessions must be scheduled at the time of booking and must take place within 60 days.

SUBSCRIPTION DISCOUNT:
The Monthly Subscription rate schedules the same session time every week until a time change or cancellation is requested. There is no additional charge for months with 5 weeks. The subscription is set up at the time of booking and billing recurs automatically on a monthly basis to hold your time. Please provide a 30 day notice to change times or cancel the subscription.

PAYMENT:
Payment is due at the time of booking, prior to the scheduled session(s). Subscription payments are charged at or around the first of each month. Session times can only be guaranteed once payment is received. All major Credit/Debit cards, including Apple Pay and PayPal can be accepted. Checks and cash arrangements can be made upon request.

CANCELLATION/RESCHEDULE:
Once sessions are booked, they are non-refundable and cannot be canceled. Sessions can be rescheduled up to four (4) times per calendar year, provided at least a 48 hour notice is given. The rescheduled session must be in addition to sessions already booked and must take place within 14 days or the session is forfeited. If less than a 48 hour notice is given, the session cannot be made up. Rescheduled sessions cannot be rescheduled again or made up.

COACH CANCELLATION:
Should the coach need to cancel a session, you will have the option to either reschedule it or receive a refund/credit. Any coach canceled session that hasn’t been made up within 60 days will be automatically credited or refunded.

Policies subject to change.